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Meet the Team

Find out a little more about everyone at National Office and the North-West Hub. You can read about what we do and why we enjoy working for Pets As Therapy.

Clare
CEO

What do you do at PAT?

It's a privilege to be PAT's CEO. No two days are the same and I love the variety my role brings.

Why do you enjoy working for PAT?

The work we do matters because of the positive impact it has, each and every day our volunteers are making a difference to people's lives and I am proud to be a part of that.

What do you do outside PAT?

No surprise, I love spending time with my own dogs, particularly long walks. I also enjoy curling up with a good book and glass of wine.

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Matthew
Head of Income Generation & Marketing

What do you do at PAT?

My two main responsibilities are maintaining and developing our income-generating sources and marketing activities. Income generation includes community fundraising events, sporting challenges, corporate sponsorship and partnerships, as well as grant applications. Marketing activities include managing our in-house social media and web elements, newsletters, as well as external PR activities and events.

Why do you enjoy working for PAT?

Firstly, Pets As Therapy is a great Charity, I recognise the impact our volunteer teams deliver on every visit they undertake, this inspires me on a daily basis! Secondly, as part of a relatively small yet growing team, I love the variety of my working day and the opportunity to get out and about with PAT Volunteers.

What do you do outside PAT?

I am a husband and father of two wonderful children, so much of my life is understandably focused around their activities. I enjoy keeping fit via cross-country mountain biking, tennis and my local fitness group called Caveman. I have a passion for travel, consider myself a bit of a foodie and love spending time with friends!

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Felice
Digital Marketing & Engagement Officer

What do you do at PAT?

I support the marketing strategy. I curate all the social media channels, as well as updating the website. I also engage with volunteers and supporters when it comes to promoting their work or collaborations. If you’ve messaged us on social media, you've messaged me directly.

Why do you enjoy working for PAT?

I love animals and I love how animals can help people. Supporting this Charity is like a dream come true and we get to spread so much joy to so many people.

What do you do outside PAT?

I take care of my two French Bulldogs and when I'm not covered in their hair, I like to go to the cinema. I love reading and currently I'm learning how to play tennis.

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Lorna
Communications & PR Consultant

What do you do at PAT?

I write the regular PAT newsletters, help the team with marketing communications, and I deal with press and media enquiries, among other things. I’m also excited to be involved with planning our 40th anniversary celebrations.

Why do you enjoy working for PAT?

I've worked in publishing for over 30 years, and I’ve long admired the work of Pets As Therapy (I’ve been a volunteer and trustee too). To be able to now help the charity with their communications is a dream come true.

What do you do outside PAT?

My cheeky Irish Terrier makes me smile every day and I cherish our daily walks along the beach or coastal path. I also love to travel – my favourite place in the UK is the Isle of Harris – though I go further afield in the winter to ski.

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Meg
Head of Service Delivery

What do you do at PAT?

I am responsible for all aspects of the day-to-day operational activities of Pets As Therapy, reviewing how we currently work and looking where changes can be made to improve our volunteers' experience and deliver our visits.

Why do you enjoy working for PAT?

Every time a volunteer or establishment shares a story about the positive impact and difference they have made, it is a reminder of why Pets As Therapy exists, why I do what I do and how proud I am to be part of an organisation that is focused on making a positive contribution to our local communities.

What do you do outside PAT?

A simple life enjoying simple things.

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Helen
Senior Hub Coordinator

What do you do at PAT?

As a team we are all here to help and support you, but my main area of work is to support our Volunteer Area Coordinators, Assessors and the Volunteer teams that are allocated to PAT National Office.

Why do you enjoy working for PAT?

Although no day is the same, one of the best things about my role is I get to see the most adorable photos of your pets and help you achieve your goal to bring joy and happiness to others.

What do you do outside PAT?

Outside of PAT I am busy with my loveable, lively and energetic dogs and grandchildren, enjoying lots of walks and adventures. Thankfully my dogs are fair-weather dogs – unfortunately the grandchildren are not!

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Rachel
Project Coordinator

What do you do at PAT?

I facilitate and support projects to ensure that we are continually developing and improving our processes, our service provision and delivery, and our commitment to our volunteers and the wider community who receive our service. I also keep Sheena entertained.

Why do you enjoy working for PAT?

How can I not enjoy spending my working day supporting our loyal and selfless volunteers and their pets; who passionately devote their time reaching into the lives of others who face a plethora of challenges and to bring them paws, tail wags or purrs of priceless love and happiness. It is also an absolute honour to be a part of a small energetic team, that has a huge heart, enormous energy and an unconditional commitment to our PAT community, service users, each other, and the Charity. “There are endless opportunities for a challenged soul when it is nourished with joy from a selfless, caring heart”. Tiggs

What do you do outside PAT?

Shoot for the stars with my incredible partner and our motley crew of dogs and anyone else who wants to jump on board the bus of fun with us. Otherwise I can be found attempting yoga on my paddleboard anywhere on the UK coast with chattering teeth and a hot water bottle! Oh, and dreaming of being best friends with Dolly Parton and Jane MacDonald!

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Sarah
Finance & Salesforce Administrator

What do you do at PAT?

I ensure that our financial records of donations and subscriptions are acknowledged and kept accurate and up to date.

What do you do outside PAT?

I spend as much time as possible enjoying the outdoors.

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Ann
Read2Dogs Coordinator & Administrator

What do you do at PAT?

I oversee the Read2Dogs scheme and assist with placing volunteers in schools to support our younger generation. I also process and finalise applications, process phobic work requests and assist with general administration.

Why do you enjoy working for PAT?

I enjoy the feel-good buzz. knowing I am helping and supporting people of all ages across the nation.

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Sheena
Senior Receptionist & Volunteer Administrator

What do you do at PAT?

I am one of the jovial voices at the end of the phone when you call National Office and I respond to the Reception emails. My main role is to support new volunteers to progress their application, from the start of the process through to becoming fully fledged volunteers with us; processing the administrative tasks involved. I also support and guide existing volunteers and answer general enquiries received from a whole host of people, organisations, and prospective placements…and I keep Rach on her toes! It's never a dull day here in the National Office and it's amazing to see the organisation grow.

Why do you enjoy working for PAT?

I love the variety my role brings and knowing that I am helping an individual to fulfil their wish to help others gives me so much satisfaction. Being a massive dog lover and knowing how their unique instinct to reach in and bring so much love and joy to people, is important to me. We are a great team, making every decision and move to ensure that everyone has access to this special and amazing service. What’s not to love?

What do you do outside PAT?

I love spending my time with my grandchildren and family laughing and enjoying life. I do enjoy a good Netflix series or film. My happy place is being out and about with my adorable and love of my life Rottweiler, and my cheeky Cocker Spaniel grandson!

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Katie
Administrator & Receptionist

What do you do at PAT?

If you phone the PAT National Office, I am one of the first voices you will hear. I support prospective volunteers through the application process, respond to general email enquiries and help with anything else that needs to be done in the office - we're only a wee team after all!

Why do you enjoy working for PAT?

I enjoy speaking to our PAT Volunteers; they're caring and passionate about what we do. I especially love hearing stories of how just one visit, or even a few minutes with one of our PAT Teams, can have an immeasurably positive impact on a patient or resident. It's heartwarming and humbling.

What do you do outside PAT?

Outside of PAT you can normally find me meandering about the countryside, lost in a book or trying to find large, cold bodies of water to swim in.

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Beth
North-West Hub Coordinator

What do you do at PAT?

I support our volunteers and establishments to make sure each visit is safe and enjoyable.

Why do you enjoy working for PAT?

Because I want everyone to experience the love and attention from a pet. 

What do you do outside PAT?

I like to cook, read and take my own sausage dogs out for walks.

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Svang
North-West Hub Administrator

What do you do at PAT?

Like Beth, I support our volunteers and establishments.

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We’re here to help

Whether you are a potential volunteer, a corporate sponsor or you’d like to take part in an event and raise money for Pets As Therapy, get in touch.

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