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Meet the Team

Find out a little more about everyone at Head Office and the regional Hubs. You can read about what we do and why we enjoy working for Pets As Therapy.

Steven
Chief Executive

What do you do at PAT?

I am responsible for the overall running of PAT. That includes everything from our day-to-day operations, to fundraising, to making sure PAT is a well-run, safe and legal charity that is a great place to work and volunteer.

Why do you enjoy working for PAT?

I’ve had dogs and cats for many years and know they difference they can make to people’s lives. So I am delighted to lead the team at PAT so many more people benefit from a visit from a PAT dog or cat.

What do you do outside PAT?

I love being outdoors. Unfortunately, my elderly golden retriever Mulligan can’t walk as far as he used to, but we both enjoy our gentle walks along the Thames.  
I am also Chair of a charity with boats on the Thames providing therapeutic cruises and educational activities.

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Meg
Head of Service Delivery

What do you do at PAT?

I am responsible for all aspects of the day-to-day operational activities of Pets As Therapy, reviewing how we currently work and looking where changes can be made to improve our volunteers' experience and deliver our visits.

Why do you enjoy working for PAT?

Every time a volunteer or establishment shares a story about the positive impact and difference they have made, it is a reminder of why Pets As Therapy exists, why I do what I do and how proud I am to be part of an organisation that is focused on making a positive contribution to our local communities.

What do you do outside PAT?

A simple life enjoying simple things.

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Matthew
Head of Income Generation & Marketing

What do you do at PAT?

My two main responsibilities are maintaining and developing our income-generating sources and marketing activities. Income generation includes community fundraising events, sporting challenges, corporate sponsorship and partnerships, as well as grant applications. Marketing activities include managing our in-house social media and web elements, newsletters, as well as external PR activities and events.

Why do you enjoy working for PAT?

Firstly, Pets As Therapy is a great charity, I recognise the impact our volunteer teams deliver on every visit they undertake, this inspires me on a daily basis! Secondly, as part of a relatively small yet growing team, I love the variety of my working day and the opportunity to get out and about with PAT Volunteers.

What do you do outside PAT?

I am a husband and father of two wonderful children, so much of my life is understandably focused around their activities. I enjoy keeping fit via cross-country mountain biking, tennis and my local fitness group called Caveman. I have a passion for travel, consider myself a bit of a foodie and love spending time with friends!

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Helen
Senior Hub Coordinator

What do you do at PAT?

As a team we are all here to help and support you, but my main area of work is to support our Volunteer Area Coordinators, Assessors and the Volunteer teams that are allocated to PAT Head Office.

Why do you enjoy working for PAT?

Although no day is the same, one of the best things about my role is I get to see the most adorable photos of your pets and help you achieve your goal to bring joy and happiness to others.

What do you do outside PAT?

Outside of PAT I am busy with my loveable, lively and energetic dogs and grandchildren, enjoying lots of walks and adventures. Thankfully my dogs are fair-weather dogs – unfortunately the grandchildren are not!

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Katie
Volunteer Experience Manager

What do you do at PAT?

Making sure volunteers have a great volunteering experience and ensuring PAT can provide therapeutic pet visits to a variety of environments are key to my role.

Why do you enjoy working for PAT?

I enjoy speaking to our PAT Volunteers; they're caring and passionate about what we do. I especially love hearing stories of how just one visit, or even a few minutes with one of our PAT Teams, can have an immeasurably positive impact on a patient or resident. It's heartwarming and humbling.

What do you do outside PAT?

Outside of PAT you can normally find me meandering about the countryside, lost in a book or trying to find large, cold bodies of water to swim in.

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Felice
Digital Marketing & Engagement Officer

What do you do at PAT?

I support the marketing strategy. I curate all the social media channels, as well as updating the website. I also engage with volunteers and supporters when it comes to promoting their work or collaborations. If you’ve messaged us on social media, you've messaged me directly.

Why do you enjoy working for PAT?

I love animals and I love how animals can help people. Supporting this charity is like a dream come true and we get to spread so much joy to so many people.

What do you do outside PAT?

I take care of my two French Bulldogs and when I'm not covered in their hair, I like to go to the cinema. I love reading, playing tennis and good food.

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Lorna
Communications Consultant

What do you do at PAT?

I write the regular PAT newsletters, help the team with marketing communications, and I deal with press and media enquiries, among other things. 

Why do you enjoy working for PAT?

I've worked in publishing for over 30 years, and I’ve long admired the work of Pets As Therapy (I’ve been a volunteer and trustee too). To be able to now help the charity with their communications is a dream come true.

What do you do outside PAT?

My cheeky Irish Terrier makes me smile every day and I cherish our daily walks along the beach or coastal path. I also love to travel – my favourite place in the UK is the Isle of Harris – though I go further afield in the winter to ski.

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Rachel
Project Coordinator

What do you do at PAT?

I facilitate and support projects to ensure that we are continually developing and improving our processes, our service provision and delivery, and our commitment to our volunteers and the wider community who receive our service. I also keep Sheena entertained.

Why do you enjoy working for PAT?

How can I not enjoy spending my working day supporting our loyal and selfless volunteers and their pets; who passionately devote their time reaching into the lives of others who face a plethora of challenges and to bring them paws, tail wags or purrs of priceless love and happiness. It is also an absolute honour to be a part of a small energetic team, that has a huge heart, enormous energy and an unconditional commitment to our PAT community, service users, each other, and the Charity. “There are endless opportunities for a challenged soul when it is nourished with joy from a selfless, caring heart”. Tiggs

What do you do outside PAT?

Shoot for the stars with my incredible partner and our motley crew of dogs and anyone else who wants to jump on board the bus of fun with us. Otherwise I can be found attempting yoga on my paddleboard anywhere on the UK coast with chattering teeth and a hot water bottle! Oh, and dreaming of being best friends with Dolly Parton and Jane MacDonald!

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Sarah
Finance & Salesforce Administrator

What do you do at PAT?

I ensure that our financial records of donations and subscriptions are acknowledged and kept accurate and up to date.

What do you do outside PAT?

I spend as much time as possible enjoying the outdoors.

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Ann
Education & One-off Events Coordinator

What do you do at PAT?

I am the Education Coordinator for the charity and support volunteers and their amazing PAT pets across the country with their school visits, I also coordinate one-off visits and events to the many establishments who want to support us and enjoy the value and benefits every special PAT visit brings. I also support the Head Office team with ad hoc administration as needed.

Why do you enjoy working for PAT?

I enjoy the feel-good buzz. knowing I am helping and supporting people of all ages across the nation.

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Sheena
Senior Volunteer Experience Administrator

What do you do at PAT?

I am one of the jovial voices at the end of the phone when you call Head Office and I respond to the Reception emails. My main role is to support new volunteers to progress their application, from the start of the process through to becoming fully fledged volunteers with us; processing the administrative tasks involved. I also support and guide existing volunteers and answer general enquiries received from a whole host of people, organisations, and prospective placements…and I keep Rach on her toes! It's never a dull day here in the Head Office and it's amazing to see the organisation grow.

Why do you enjoy working for PAT?

I love the variety my role brings and knowing that I am helping an individual to fulfil their wish to help others gives me so much satisfaction. Being a massive dog lover and knowing how their unique instinct to reach in and bring so much love and joy to people, is important to me. We are a great team, making every decision and move to ensure that everyone has access to this special and amazing service. What’s not to love?

What do you do outside PAT?

I love spending my time with my grandchildren and family laughing and enjoying life. I do enjoy a good Netflix series or film. My happy place is being out and about with my adorable and love of my life Rottweiler, and my cheeky Cocker Spaniel grandson!

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Beth
North-West Hub Coordinator

What do you do at PAT?

I support our volunteers and establishments to make sure each visit is safe and enjoyable.

Why do you enjoy working for PAT?

Because I want everyone to experience the love and attention from a pet. 

What do you do outside PAT?

I like to cook, read and take my own sausage dogs out for walks.

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Becky
North-West Hub Administrator

What do you do at PAT?

I support the North-West Hub Coordinator in making sure our volunteers have a positive experience when visiting establishments with their pets. I also help with any queries a volunteer may have and help them find placements if they are struggling.

Why do you enjoy working for PAT?

It is a wonderful charity that allows people to do more with their furry companions.

What do you do outside PAT?

I spend most of my time with my two German shepherds, going for long walks, training and meeting up for doggy play dates with our friends. I play a forward position in my local women’s rugby team. I love a good book and crime thriller novels are my go-to.

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Winnie
Scotland Hub Coordinator

What do you do at PAT?

My role is to recruit and support volunteers through their volunteer journey with PAT. I will also be managing and supporting current and new establishments ensuring the PAT experience is a positive one and is running smoothing. I will be engaging with local communities, supporting fundraising and overall promoting Pets As Therapy.

Why do you enjoy working for PAT?

I enjoy spending time and speaking to the volunteers, it is so inspiring to hear the positive impact a PAT Team can have. It is great to be part of a dedicated and knowledgeable team, who are friendly and so helpful.

What do you do outside PAT?

I love crafting and keen to try new things. I also enjoy walking the dogs, going on holiday and spending time with the family.

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We’re here to help

Whether you are a potential volunteer, a corporate sponsor or you’d like to take part in an event and raise money for Pets As Therapy, get in touch.

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