Delivery

We will process your order within 3 working days.
Please note that your order may take up to 14 days for delivery.

We always use Royal Mail 2nd class shipping method for each order.

Returns

Please use the Return Label sent with your order.
Replacements are sent within 3 working days of receipt.
Refunds can take up to 14 days to be processed and send to your account and will be paid directly to your bank account or PayPal account.

If you need another Return Label simply download it here or send an email to shop@petsastherapy.org.